Everguild Ltd. Privacy Policy
Effective date: December 16th, 2020
Everguild Ltd (“Everguild”, “we” or “us”) respects your rights and our obligations regarding your private information. We provide this Privacy Policy (the “Policy”) to help you understand how we collect, store, use and manage information collected through your use of Everguild’s websites (the “Sites”), games, and services, including “Drakenlords: CCG Card Duels” and “The Horus Heresy: Legions” (each, a “Game”).
THIS IS A LEGALLY BINDING AGREEMENT BETWEEN YOU AND EVERGUILD. BY USING OUR SERVICES, YOU ARE EXPRESSING YOUR AGREEMENT TO THIS POLICY.
Please note that this Policy applies only to information collected by Everguild through your use of Our Services. Everguild is not responsible for the actions of any third party, including their use of information you provide to them.
For the purposes of the GDPR, the data controller is Everguild Ltd., which is a limited liability company registered in England and Wales under company number 09334050. Our registered office is 20-22 Wenlock Road, London N1 7GU. You can contact us by email at privacy@everguild.com.
Information we may collect
We may collect and process the following data about you when you use Our Services:
- If you choose to contact us, including via our Sites, we will collect your contact details (for example your name and e-mail address) together with the details of the message/correspondence in question.
- If you choose to register for any of our Games then we will collect your e-mail address and subsequently your chosen user name and password for your account (your “Account”).
- When you use any of our Games, information about how you use our Games is recorded and provided by our internal tools, third-party analytics and advertising services (such as Playfab and Adjust) and any platform providers (such as Apple, Google, Kongregate and Steam).
- When you use any of our Games, anonymised location data (country and city) as determined by third-party services using a truncated version of your IP address.
- When you use any of our Games, account IDs of any networks that you log into and associate with your game save.
Google Play Games Services, Game Center, Facebook and Twitter
Everguild may offer you the option to connect your Account to your account in Google Play Games Services, Apple’s Game Center, Facebook and/or Twitter (each of them a “Third Party SN Service”). Everguild may collect information from your profile and account in the Third Party SN Service, including your name, profile picture, user identification number, gender, and birth date.
You may contact us at any time to request that we delete from our records all information relevant to you obtained by us from Third Party SN Services.
Third-Party Service Providers
Our Games may contain third party service providers which provide services required by Everguild to provide its products and services. These third party service providers provide services such as back-end management, analytics, attribution and/or advertising.
The third party service providers we use are:
- Unity (for analytics and error logs).
- Playfab (the backend provider).
- Adjust (for attribution services).
- Steam (when you use our Services on a PC or Mac).
- Photon Engine (for matchmaking and chat services).
- Google Firebase (for analytics, ads and other features).
- Mailchimp (to manage our electronic marketing campaigns).
- DeltaDNA (for analytics) (if you play Legions).
- Helpshift (for customer support) (if you play Legions).
How we use Personal Information
We use the information collected above in the following ways:
- If you choose to contact us, to respond to the question(s) that you raise when contacting us.
- If you choose to register for any of our Games, to verify your identity and allow you to access your Account.
- To understand how users use our Games.
- To ensure that your game save is backed up and can be recovered.
- To provide you with information about our services that may interest you, including our newsletter.
- To notify you about changes to our service.
Where we store your personal information
The information that we collect from you may be transferred to, stored and processed at a destination outside the European Economic Area (“EEA”) (including the USA). We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this policy.
Legal basis for processing
We rely on the following processing grounds to collect and use the information:
- the processing is in our legitimate interests;
- you have consented to the processing.
Data retention
We will store personal data as long as is required for the relevant business use cases. Typically, this will be the life-span of the Games or Sites but may be longer – but not longer than 2 years after the Game or Site is no longer supported.
Disclosure of your Personal Information
We may disclose your personal information to any member of our group or third parties:
- If we are under a duty to disclose or share your personal information in order to comply with any legal obligation.
- In the event that we sell or buy any business or assets.
- If Everguild Ltd. or substantially all of its assets are acquired by a third party.
Information about children under the age of 14
Under Everguild’s Terms of Service, children under the age of 14 are not allowed to register or use Our Services. We do not knowingly collect or solicit personal information from anyone under the age of 14.
Your rights
You can contact us at privacy@everguild.com if you wish to: (a) access a copy of your personal information; (b) correct any items of personal information; and/or (c) have any personal information erased.
Modifications to this Policy
We may modify this Policy from time to time. We will post all changes to this Policy on this page and where appropriate, notify you by e-mail.
Contacting Us
We welcome any questions, comments and requests regarding this Policy, which should be addressed to: privacy@everguild.com